Contact Sony for additional troubleshooting.Īn error has occurred on PlayStation Now streaming connection (error code CE-117722-0) If the problem persists, it may be an issue with the console's fans.

Don't put a cloth over it or lay it on a cloth.

The fan is under the faceplate, so the console is essentially designed to keep the fan unobstructed, so try not to block it.

Don't put it in a cabinet or a completely enclosed area.

If you received this message, troubleshoot with these steps: This may suggest that the system is not well ventilated. Some users have reported receiving an error message when their PS5 is overheating. If possible, try using another DualSense controller so that you can make sure the issue isn't with your controller.

Users have reported that using the rear USB solves the issue.

Make sure you are using the included USB cable. There have been reports from users that their DualSense controller is not holding a charge. Source: Jennifer Locke / Android Central (Image credit: Source: Jennifer Locke / Android Central) On the PlayStation 5's main menu, select Settings.Until Sony releases an update, the best thing to do is to turn off rest mode on your PS5. Unfortunately, there are reports that using rest mode on your PS5 will cause a critical error, causing crashes that require database rebuilding and may brick your console. What rest mode does is suspend your game, unlocks remote play & control features, and keeps your game and game saves up to date. Rest mode is a feature not new to Sony hardware. If that happens, you'll have to troubleshoot on the PlayStation website to determine if you're eligible for a console repair. If your PS5 loses power shortly after you turn it on, won't turn on at all, crashes or freezes while playing, or turns off while playing, your PlayStation 5 might be down for the count and suffering from an internal power issue. There's a huge influx of users trying to sign in, download, and update their new consoles, so budget extra time for installation, especially if you're using the digital console. You can also check on the Network Service Status to see if there's a greater issue with the service. If you're experiencing issues, the best thing to do is to check your internet connection and try again. Some users have reported issues connecting and downloading games from the PlayStation Network. Source: Android Central (Image credit: Source: Android Central)

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